Cookie Policy

From May 2011 a new privacy directive came into effect across the EU. The resulting new law requires that websites ask visitors for consent to use web cookies. Cookies are an extremely common technology that helps websites remember information about you such as your preferences as you move between pages or even to track the number of visitors to the Inverness City Suites website. We are committed to respecting the privacy rights of every visitor to our website and to reassure you that we do not use cookies to store personal information about you. As part of this, we aim to provide you full transparency as to which cookies are being set and why they are necessary.

HOW WE USE COOKIES

‘Cookies’ are tiny, harmless text files sent to your computer or mobile when you visit a website. Most websites use cookies, we use them tell us which parts of our websites people have visited, help us measure the effectiveness of our advertising and marketing initiatives. This provides us with valuable insights into user behaviour to enable us to improve our website, communications and service. We don’t use cookies to store sensitive information such as your name, address or credit-card details.

THIRD PARTY WEBSITES

The Inverness City Suites website uses third party companies to provide online services. Third parties (online-reservation system, social-media websites) on this website use cookies. Inverness City Suites are not responsible for cookies on third party websites.

List of third party websites that may use cookies on our website are:

COOKIES WE USE

Essential cookies – They allow us to collect information about your behaviour and use of the Inverness City Suites website, this allows us to improve the user experience and our service.

Analytics cookies – tracks if there are any technical issues on our website and identifies any issues with the usability of our website and monitor statistics of site usage and performance. Inverness City Suites use Google Analytics to track our site usage and performance for example to track visits to our web pages.

Functional cookies – to collect information about the language the user has selected the site to display content in, recognises users more quickly, text size, location and enables us to improve our services to enhance the user experience.

Tracking and advertising cookies – we use these types of cookies to provide advertising may be of interest to our users.

Web beacons and tracking pixels – a web beacon is a picture file which keeps track of a users navigation through the website. These enable us to identify and track how popular content is on the Inverness City Suites website and relevant links have been clicked by a user. We use this information to track marketing campaigns and performance.

HOW LONG WILL COOKIES STAY ON MY DEVICE?

‘Session’ cookies also called ‘transient cookies’ is a cookie that becomes eradicated from your device when browsing ends. Persistent cookies stay on your device until they expire or are deleted.

HOW DO YOU TURN OFF COOKIES?

Changing your browser’s settings so that it will not accept cookies may restrict the functionality of our website. Please note that, if you do not wish to enable cookies (or if you disable cookies), you will still be able to browse our website and use it for research purposes.

CHANGES TO OUR COOKIE POLICY

We may make changes to this Policy which may be in relation to changes in the law, changes to our services or the way we use your personal information. We will display when this Policy updated so please visit this page regularly.

If you would like to get in touch with us, please contact us by email: stay@invernesscitysuites.co.uk or in writing to: The Data Processor, Inverness City Suites, 2-7 High Street. Inverness, Highland IV1 1HY

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